Payments and Billing

Upgrading an account means moving to a plan with a higher usage limit. For example, you might want to upgrade...

You can access your billing information by either: Going to the Settings page of your Ona account, then clicking on...

While you are subscribed to a paid plan, you may want to change to a different paid plan while your...

When you cancel a subscription, you are canceling your subscription plan from auto-renewing at the end of the subscription period....

Before upgrading your account, you will need to create an organization first. To upgrade your organization account from the Free...

You can view the summary of your organization subscription plan by clicking on the Plan tab on the organization settings...

You can change the subscription plan of your organization account from the organization Plan tab on the Settings page by...

You can cancel the subscription plan of an organization account by clicking on the Downgrade to free button from the organization Plan tab...

Whenever payments fail, you will receive an email notifying you of the failed transaction. This email often includes a reason...

The following scenarios warrant a full or partial refund: 1. I paid for the wrong account. We understand that some...

Changing your plan to free will cancel your subscription and downgrade your account to the Free plan at the end...

Ona operates on a SaaS (software as a service) model, which allows you to efficiently manage your resources by paying...

1. How do I cancel my subscription? You can cancel your paid subscription at any time by clicking Downgrade to...