Guide: User Account Management
Account Setup Creating an account Ona is a web-based platform that works on any modern web browser. To sign up...
Account Management
-
-
How to: I forgot my password. What should I do?
Reset your password Your username and password are case-sensitive. If you forgot your password, click on Forgot your password? link on... -
How to: Unlock your account if your plan is over limit
Private projects and forms may be locked due to nonpayment or downgrading your plan and having too many private projects... -
How to: Set require authentication
Require authentication is an option on both personal and organization account settings pages. The option impacts whether users need to sign... -
How to: Make sure your forms comply with GDPR
The EU introduced important new data privacy legislation called the General Data Protection Regulation (GDPR) which has been in effect since... -
Glossary: Organization account vs. personal account
An organization account is an account that is owned and managed by multiple Ona users. Ona users can be added... -
Glossary: Public Project
Projects in Ona allow users to group forms that share characteristics. A project can either be public or private. See... -
What security features are incorporated into the design of Ona to protect my data?
Our clients use Ona to collect, analyze, and disseminate mission-critical data. We have worked on both the data collection side... -
How to: Transfer organization ownership
To make someone else the owner of an organization account, you need to make sure there’s at least one additional... -
How to: Enable EU Citizen Data Privacy Setting
The EU introduced a new data privacy legislation called General Data Protection Regulation (GDPR) effective May 25, 2018. This regulation...
Need Support?Contact Support